Shipping & Delivery Policy
Shipping & Delivery Policy
At Universe Jewelers, we are committed to delivering your handcrafted pieces with care and precision.
Shipping Locations
We currently ship within the United States. For international inquiries, please contact us at info@universejewelers.com.
Shipping Methods & Carriers
All orders are shipped via UPS, USPS, or FedEx, depending on your location and selected shipping option at checkout.
Processing Time
-
Standard orders: 1–2 business days for processing.
-
Custom or made-to-order items: 3–5 business days (depending on complexity).
Orders placed on weekends or holidays will be processed on the next business day.
Delivery Time
-
Standard Shipping: 3–7 business days
-
Expedited Shipping: 1–3 business days
-
Delivery times may vary due to carrier delays or inclement weather.
Shipping Costs
-
Free standard shipping on all U.S. orders — no minimum required.
-
Expedited shipping options available at checkout for an additional fee.
Order Tracking
Once your order ships, you will receive a confirmation email with your tracking number.
Damaged or Lost Packages
If your package arrives damaged or does not arrive within the expected delivery window, please contact us at info@universejewelers.com within 48 hours of delivery confirmation.